At Designerscolab.com, we prioritize customer satisfaction. However, we do not accept returns under normal circumstances. Exceptions will be made in unique situations, such as:

1. Incorrect Item: If you receive an item that is different from what you ordered.
2. Wrong Size: If the item received is in a different size than what you selected.
3. Incorrect Color: If the item differs in color from what was ordered.

Return Process
If you encounter any of the above issues, please follow these steps:

1. Contact our customer service team at cservices@dclab.store within 48 hours of receiving the item.
2. Provide your order number and a description of the issue.
3. Our team will guide you through the return process.

Refunds and Exchanges
Refunds will be issued in the original payment method upon approval of the return. Exchanges may also be processed for the correct item, subject to availability.

Shipping Costs
In cases of approved returns due to our error (incorrect item, size or color), please contact us before taking any action. 

Contact Information
For any questions regarding returns, please reach out to us via our contact us option.